Terms of Service | Jean Marie Auboine Chocolatier
Last Updated: April 4, 2025
1. Agreement to Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you and Jean Marie Auboine Chocolatier (“Company”, “we”, “us”, or “our”). By accessing our website https://www.jmauboinechocolates.com (the “Site”), you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site immediately.
We may modify these Terms at any time. Any changes will be indicated by updating the "Last Updated" date. Continued use of the Site implies your acceptance of the updated Terms.
2. Site Use Eligibility
The Site is intended for users who are at least 18 years old. If you are under 18, you may not access or use the Site.
3. Product Information
Care & Storage
Our chocolates are handcrafted and perishable. To preserve quality:
- Store in a cool, dry, controlled environment (ideally 52°F – 70°F).
- Do not refrigerate. Use by the “Best By” date on the packaging.
Allergy Notice
Products may contain or come into contact with peanuts, tree nuts, milk, soy, egg, sesame, and wheat.
Quality Commitment
We use premium, preservative-free ingredients. Each confection is handcrafted for exceptional quality and freshness.
4. Shipping & Delivery
Shipping Schedule
Orders are shipped Monday–Thursday within 24–48 business hours. Friday shipments only by request with Saturday Delivery selected.
Weather-Based Shipping
- Cool months (Nov–Mar): Overnight, 2-Day, or Ground delivery available.
- Warm months (Apr–Oct): Only Overnight/Next Day shipping is available.
- FL & HI: Always ship Overnight year-round.
Delivery Policy
You're responsible for inspecting your order upon delivery. We are not liable for damages post-delivery due to improper handling. Contact shop@jmauboinechocolates.com within 24 hours of receiving damaged items (include photos).
5. Curbside Pick-Up
Location: 4780 W Harmon Ave, Suite 1, Las Vegas, NV 89103
Orders are typically ready within 60 minutes. For urgent orders or weekend pickups, contact us directly. Bring proof of purchase or valid ID at pickup.
6. Returns & Refund Policy
All sales are final. No returns or exchanges.
Exceptions: If your order arrives damaged or incorrect, contact us at shop@jmauboinechocolates.com within 24 hours with photos.
7. Intellectual Property
All content, branding, and site materials are the exclusive property of Jean Marie Auboine Chocolatier. No use, reproduction, or redistribution is permitted without prior written consent.
8. Payment & Billing
We accept Visa, Mastercard, Amex, Discover, PayPal, and Afterpay. You agree to provide accurate billing and shipping information. All prices are in USD and may include applicable taxes and shipping fees.
9. User Conduct
You agree not to use the Site for unlawful purposes. Any unauthorized or abusive behavior may result in termination of access without notice.
10. User Data & Privacy
Your data is processed according to our Privacy Policy. We are not liable for any data loss. Please review the full Privacy Policy for more details.
11. Disclaimers
The Site is provided “as is.” We disclaim all warranties regarding content, services, or functionality. Use of the Site is at your own risk.
12. Limitations of Liability
We are not liable for indirect, incidental, or consequential damages. Our liability is limited to the amount you paid in the past 6 months, if any.
13. Governing Law
These Terms are governed by the laws of the State of Nevada, United States.
14. Contact Us
Jean Marie Auboine Chocolatier
4780 W Harmon Ave Suite 1
Las Vegas, NV 89103, USA
Phone: (702) 222-0535
Email: shop@jmauboinechocolates.com